Appendix: Detailed chart and tables

2026-06-11 · Source: Pew Research Center · Field: Technology & Digital — Artificial Intelligence & Machine Learning, Data Science & Analytics, Emerging Technologies & Innovation · Depth: Fundamental Awareness, quick

Summary

A Pew Research Center survey conducted in February 2026 reveals a significant increase in chatbot adoption among U.S. adults, with overall usage rising from 18% in 2023 to 44% in 2026. The data indicates that majorities of adults under 50 now use chatbots, specifically 61% of those aged 18-29 and 55% of those aged 30-49 by 2026. Usage among older demographics also grew, reaching 37% for ages 50-64 and 19% for those 65 and older in 2026. It is important to note that from 2023 to 2025, the survey question focused solely on ChatGPT, but in 2026, it expanded to include other chatbots, reflecting a broader trend in AI tool adoption.

Key takeaway

For policymakers considering digital literacy initiatives or technology access programs, these Pew Research findings highlight the rapid mainstreaming of conversational AI. You should recognize that majorities of adults under 50 are already using chatbots, indicating a shift in digital engagement. This necessitates integrating AI literacy into educational frameworks and ensuring equitable access to these tools, especially as usage continues to expand across all age demographics.

Key insights

Chatbot adoption among U.S. adults, especially younger demographics, has significantly increased from 2023 to 2026.

Principles

• Younger adults drive chatbot adoption.
• Usage grows across all age groups.
• Broader chatbot inclusion impacts survey data.

Topics

• Chatbot Adoption
• AI Usage Statistics
• Demographic Trends
• Pew Research Center
• Conversational AI
• Digital Literacy

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Editorial summary, takeaway, and curation by AIssential. Original article published by Pew Research Center.