How Endava is redesigning software delivery around AI agents
Summary
Endava, a global technology services company with over 25 years of experience, is fundamentally redesigning its software delivery and enterprise workflows by embedding AI agents. The company adopted OpenAI's ChatGPT Enterprise and Codex as its enterprise AI platform, aiming to integrate AI into daily work rather than just introducing new tools. This transformation led to DavaFlow, an AI-native delivery methodology that utilizes OpenAI technology across its entire lifecycle, from planning to deployment. Initially focused on software delivery teams, AI adoption expanded to Endava's 11,000-person global workforce, including legal, project management, and commercial teams, streamlining research, reporting, and internal application development. This initiative has accelerated software delivery, reduced manual work, and established AI fluency as a core expectation.
Key takeaway
For CTOs or Directors of AI scaling enterprise AI initiatives, prioritize embedding AI agents across all business functions, not just engineering. Your strategy should treat AI adoption as a fundamental behavior change, requiring active leadership use and a culture of experimentation. Start personally engaging with AI tools to understand their potential, then integrate them into everyday workflows to accelerate delivery and reshape operational models.
Key insights
Organizations can achieve AI-native operations by embedding AI agents as the primary problem-solving approach across all workflows.
Principles
- Treat AI adoption as behavior change.
- Leaders must actively use AI.
- Create space for experimentation.
Method
Endava's DavaFlow methodology integrates OpenAI technology across the entire software delivery lifecycle, from meeting preparation and business planning to product discovery, engineering, and deployment.
In practice
- Streamline legal research and documentation with AI.
- Generate governance reports and project summaries via AI.
- Develop internal apps like pricing tools without dedicated engineering.
Topics
- AI Agents
- Software Delivery
- Enterprise AI Adoption
- OpenAI
- DavaFlow
- Digital Transformation
Best for: VP of Engineering/Data, Executive, CTO, Director of AI/ML, Consultant
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Editorial summary, takeaway, and curation by AIssential. Original article published by OpenAI News.