How to get multiple agents to play nice at scale
Summary
On April 22, 2026, Intuit's Chase Roossin and Steven Kulesza discussed the engineering challenge of coordinating multiple AI agents within complex systems. They explored methods for enhancing agent predictability through automated evaluations and compared the efficacy of agent swarms against single, highly skilled agents. The discussion also highlighted how direct customer behavior significantly influences and shapes the technical architecture of multi-agent systems. This podcast episode delves into practical considerations for scaling AI agent collaboration.
Key takeaway
For AI Architects designing complex systems, consider how automated evaluations can stabilize multi-agent interactions and whether a swarm approach or a single highly capable agent best fits your system's needs. Your architectural decisions should directly reflect anticipated customer behavior to ensure robust and predictable system performance.
Key insights
Coordinating multiple AI agents in complex systems is a significant engineering challenge.
Principles
- Automated evals improve agent predictability
- Customer behavior shapes technical architecture
In practice
- Evaluate agent swarms vs. single agents
- Use automated evaluations for behavior
Topics
- Multi-agent Systems
- AI Agent Coordination
- Automated Evaluations
- Agent Swarms
- Technical Architecture
Best for: AI Engineer, Machine Learning Engineer, AI Architect
Related on AIssential
Editorial summary, takeaway, and curation by AIssential. Original article published by Stack Overflow Blog.