The World’s First AI-Powered Scam Detector, Norton Genie, Now in ChatGPT - iTWire

2026-03-20 · Source: artifical intelligence via Google News · Field: Technology & Digital — Artificial Intelligence & Machine Learning, Cybersecurity & Data Privacy · Depth: Novice, short

Summary

Norton, a division of Gen, has launched its AI-powered scam detection tool, Norton Genie, as an app within ChatGPT. This integration allows ChatGPT users to submit suspicious emails, texts, messages, images, or links directly into their conversations and receive immediate guidance on whether the content is safe, risky, or a scam. The tool analyzes the full context of messages, including language, intent, tactics, URLs, and domains, to identify common scam patterns like impersonation or pressure tactics. This initiative responds to a Gen Threat Report indicating that over 90 percent of 2025 threats stemmed from scams, phishing, and fake advertisements. The Norton app is available across Free, Plus, Team, and Enterprise tiers of ChatGPT where apps are supported, accessible by searching for "Norton" in the ChatGPT app directory.

Key takeaway

For AI Product Managers integrating security features, consider how your product can embed contextual threat analysis directly into user workflows. Your users are already seeking answers from AI; providing trusted, real-time scam detection like Norton Genie in ChatGPT can significantly enhance user safety and product utility, reducing the friction of switching platforms for security checks.

Key insights

Norton Genie integrates AI-powered scam detection directly into ChatGPT, offering real-time cyber safety advice.

Principles

• Contextual analysis improves scam detection accuracy.
• Proactive guidance reduces user exposure to threats.

Method

Users log into ChatGPT, enable the Norton app, and then use "@Norton" within chats to submit suspicious content for analysis, receiving clear safety guidance.

In practice

• Submit suspicious messages to @Norton in ChatGPT.
• Check links and images for scam indicators.
• Receive explanations for identified risks.

Topics

• AI-powered Scam Detection
• ChatGPT Integration
• Cyber Safety
• Phishing Prevention
• Digital Security

Best for: CTO, Executive, AI Product Manager, General Interest, IT Professional, Product Manager

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Editorial summary, takeaway, and curation by AIssential. Original article published by artifical intelligence via Google News.