Deloitte & UC: Navigating the Digital Frontier
Summary
Deloitte has served as a strategic advisor to the University of Cincinnati (UC) for the past 18 months, guiding the 200-year-old institution through a comprehensive digital transformation focused on ERP and cloud initiatives. Senior Manager Matt Fiorino highlights Deloitte's role in preparing UC for ERP investments by establishing leadership and governance, optimizing Anaplan planning, assessing HR systems, and developing an ERP Futures Program. The engagement includes evaluating the total cost of ownership across HR, finance, and student systems to build a financial investment business case for a new ERP cloud product. The article also emphasizes the emerging role of "agentic AI" in higher education, with vendors like Oracle and Workday embedding it to automate manual administrative tasks such as grant processing and data summaries, thereby freeing staff for student support. Deloitte's holistic approach connects disparate systems, breaks down institutional silos, and enables real-time, data-driven decision-making for long-term modernization and continuous technological improvement.
Key takeaway
For university administrators planning major ERP and cloud transformations, you should prioritize establishing robust leadership and governance early in your journey. Consider strategic partners like Deloitte to integrate systems holistically and evaluate agentic AI solutions from vendors like Oracle or Workday to automate manual administrative tasks, freeing staff to focus on core educational missions and enabling data-driven decisions. This approach ensures long-term modernization and continuous technological improvement.
Key insights
Strategic partnerships and agentic AI drive higher education digital transformation, enhancing administrative efficiency and data-driven decision-making.
Principles
- ERP readiness requires strong leadership and governance.
- Holistic strategic partners connect systems, break silos.
- Cloud platforms modernize, improve, and use real-time data.
Method
Deloitte's method involves establishing leadership and governance, optimizing existing solutions like Anaplan, assessing current systems, and building a business case for new cloud ERP products, followed by continuous improvement.
In practice
- Automate grant processing using agentic AI.
- Implement agentic AI for data summary tasks.
- Optimize Anaplan for planning and budgeting.
Topics
- Digital Transformation
- ERP Systems
- Cloud Computing
- Agentic AI
- Higher Education Administration
- Strategic Partnerships
Best for: Executive, Consultant, IT Professional, Operations Professional
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Editorial summary, takeaway, and curation by AIssential. Original article published by AI Magazine.