PolyWorkBench: Benchmarking Multilingual Long-Horizon LLM Agents

· Source: Artificial Intelligence · Field: Technology & Digital — Artificial Intelligence & Machine Learning · Depth: Expert, quick

Summary

PolyWorkBench is a new benchmark designed to evaluate large language model (LLM) agents on multilingual long-horizon workplace workflows. It addresses the gap where most existing benchmarks assume monolingual settings, despite real-world applications often involving multilingual inputs and outputs. PolyWorkBench comprises 67 tasks spanning five domains: commerce, knowledge work, legal analysis, localization, and manufacturing, requiring agents to process diverse multilingual inputs, perform iterative reasoning, invoke external tools, and produce structured outputs. The benchmark employs a hybrid evaluation framework, integrating structural grading, executable verification, and LLM-based semantic assessment to ensure both functional correctness and linguistic consistency. Empirical results reveal that current state-of-the-art LLM agents experience significant performance degradation in multilingual workflow scenarios compared to their monolingual counterparts. This degradation highlights compounding effects of multilinguality across reasoning and execution.

Key takeaway

For machine learning engineers developing or deploying LLM agents for real-world, multilingual applications, you must account for significant performance degradation. Your current state-of-the-art agents will likely struggle with multilingual inputs and outputs across complex workflows. Prioritize research and development into jointly modeling language variation and procedural decision-making to build robust agents capable of handling diverse linguistic environments effectively.

Key insights

Multilinguality significantly degrades LLM agent performance in long-horizon tasks, introducing compounding effects across reasoning and execution.

Principles

Method

PolyWorkBench proposes a hybrid evaluation framework combining structural grading, executable verification, and LLM-based semantic assessment to capture functional correctness and linguistic consistency.

In practice

Topics

Best for: Research Scientist, AI Scientist, Machine Learning Engineer, NLP Engineer

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Editorial summary, takeaway, and curation by AIssential. Original article published by Artificial Intelligence.