Using Learning Theories to Evolve Human-Centered XAI: Future Perspectives and Challenges
Summary
This paper proposes integrating learning theories into the Explainable AI (XAI) lifecycle to enhance human-centered XAI practices, particularly as AI models like GPT-3 grow exponentially in complexity and parameters. It argues that explanations primarily serve to foster learning, drawing parallels with human explanations that support understanding and adaptive behavior. The authors review various human learning theories—including behavioral, cognitivism, constructivism, experiential, humanistic, reflective, and social theories—and discuss how explanations influence learning at stages such as seeking, receiving, and producing them. The work identifies opportunities and challenges in using these theories to assess XAI needs, deliver learning experiences via explanations, and evaluate XAI methods, ultimately advocating for a shift from explanation-centric to learner-centric XAI to augment human skills and mitigate risks like over-reliance on AI.
Key takeaway
For AI scientists and research scientists developing XAI systems, you should consider adopting a learner-centered approach to explanation design. This means prioritizing how explanations facilitate human learning and skill augmentation over merely providing technically complete algorithmic details. By focusing on the "explainee" and integrating learning theories, you can mitigate risks like unwarranted trust or over-reliance on AI, ensuring explanations genuinely support human understanding and adaptive behavior rather than just satisfying curiosity.
Key insights
Infusing learning theories into XAI can shift focus from explanation complexity to human learning and agency.
Principles
- Explanations primarily foster learning.
- Learning is influenced by multiple cognitive processes.
- Learner-centered XAI enhances human agency.
Method
A learner-centered approach to XAI involves assessing needs using motivational and constructivist theories, designing explanations that trigger reflection, and evaluating methods based on educational and cognitive science principles.
In practice
- Use motivational theories to assess XAI needs.
- Design explanations to trigger reflection, not just inform.
- Evaluate XAI methods using learning objectives.
Topics
- Explainable AI
- Learning Theories
- Human-Centered AI
- AI Complexity
- Learner-Centric Explanations
Best for: AI Scientist, Research Scientist, AI Ethicist
Related on AIssential
Editorial summary, takeaway, and curation by AIssential. Original article published by cs.AI updates on arXiv.org.