One in a million: celebrating the customers shaping AI’s future

2025-12-21 · Source: OpenAI News · Field: Technology & Digital — Artificial Intelligence & Machine Learning, Software Development & Engineering, Project & Product Management · Depth: Fundamental Awareness, quick

Summary

OpenAI announced that over one million customers globally are utilizing its AI technologies, including ChatGPT and Codex, to enhance their operations as of December 22, 2025. These customers are transitioning from AI experimentation to transformative work applications, such as automating workflows, accelerating coding, and developing new products across various modalities like voice, video, and images via the OpenAI API. A survey revealed that 75% of these customers are completing tasks they previously could not, indicating a significant expansion of capabilities. The company highlights this widespread adoption as a key factor in its growth as a business platform.

Key takeaway

For Product Managers evaluating AI integration, the widespread adoption by over one million businesses, including major brands like PayPal and Moderna, signals a mature and impactful platform. You should explore OpenAI's API and ChatGPT for automating internal tasks, enhancing existing products, or developing entirely new offerings, especially given the reported 75% success rate in enabling previously impossible tasks.

Key insights

Over one million customers globally use OpenAI's AI to transform work and achieve previously impossible tasks.

Principles

• AI adoption is shifting from experimentation to transformation.
• AI enables completion of novel, previously impossible tasks.

In practice

• Deploy ChatGPT for writing, coding, research, data analysis.
• Build agents to automate time-consuming workflows.
• Utilize OpenAI API for new product development across modalities.

Topics

• OpenAI Customer Growth
• AI Business Applications
• ChatGPT
• OpenAI API
• Codex

Best for: Executive, Product Manager, AI Product Manager, Director of AI/ML, Software Engineer

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Editorial summary, takeaway, and curation by AIssential. Original article published by OpenAI News.