SMART: LLM-Augmented Hybrid Retrieval for Dynamic Product Ads
Summary
SMART (SeMantic-aware Adaptive ReTrieval) is a new system designed for Dynamic Product Ads (DPA) to efficiently retrieve relevant items from multi-million product catalogs. It addresses the challenge of balancing retargeting known interests with prospecting new categories. The system leverages a critical retrieval decomposition: rule-generated queries are used for retargeting on a lexical BM25 index, while LLM-generated queries handle prospecting on a dense ANN index. To manage the prohibitive inference costs of Large Language Models, SMART incorporates a lightweight quality gate that adaptively routes only about 10% of users, those who benefit most from semantic prospecting, to the LLM path. This approach achieves a 90% reduction in LLM costs while capturing significant semantic prospecting gains and maintaining competitive retargeting performance. A 2-week online A/B test at Snap demonstrated SMART improved the ad conversion rate by +27.6% compared to a strong embedding-based baseline.
Key takeaway
For MLOps Engineers deploying LLMs in large-scale retrieval systems, consider implementing a gated hybrid approach like SMART. This strategy allows you to achieve significant performance gains, such as a +27.6% ad conversion rate, by selectively applying LLM-powered semantic search to only ~10% of queries. This adaptive routing dramatically reduces LLM inference costs by 90%, making advanced retrieval economically viable for multi-million item catalogs without sacrificing retargeting effectiveness.
Key insights
SMART uses a gated hybrid retrieval combining lexical and LLM-based methods to boost ad conversions by +27.6% while reducing LLM costs by 90%.
Principles
- Decompose retrieval for retargeting (lexical) and prospecting (semantic).
- Route only high-value queries to expensive LLM paths.
- Lexical BM25 excels at retargeting known interests.
Method
SMART decomposes retrieval into rule-generated queries for lexical BM25 (retargeting) and LLM-generated queries for dense ANN (prospecting). A lightweight quality gate adaptively routes ~10% of users to the LLM path, managing LLM inference costs.
In practice
- Boost ad conversion rates by +27.6% for DPA.
- Reduce LLM inference costs by 90% in retrieval.
- Effectively balance retargeting and prospecting.
Topics
- Dynamic Product Ads
- Hybrid Retrieval
- Large Language Models
- LLM Inference Costs
- Ad Conversion Rate
- Information Retrieval
Best for: AI Product Manager, AI Architect, AI Engineer, AI Scientist, Machine Learning Engineer, MLOps Engineer
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Editorial summary, takeaway, and curation by AIssential. Original article published by Computation and Language.