SMART: LLM-Augmented Hybrid Retrieval for Dynamic Product Ads

· Source: Computation and Language · Field: Technology & Digital — Artificial Intelligence & Machine Learning, Information Retrieval, Natural Language Processing · Depth: Expert, quick

Summary

SMART (SeMantic-aware Adaptive ReTrieval) is a new system designed for Dynamic Product Ads (DPA) to efficiently retrieve relevant items from multi-million product catalogs. It addresses the challenge of balancing retargeting known interests with prospecting new categories. The system leverages a critical retrieval decomposition: rule-generated queries are used for retargeting on a lexical BM25 index, while LLM-generated queries handle prospecting on a dense ANN index. To manage the prohibitive inference costs of Large Language Models, SMART incorporates a lightweight quality gate that adaptively routes only about 10% of users, those who benefit most from semantic prospecting, to the LLM path. This approach achieves a 90% reduction in LLM costs while capturing significant semantic prospecting gains and maintaining competitive retargeting performance. A 2-week online A/B test at Snap demonstrated SMART improved the ad conversion rate by +27.6% compared to a strong embedding-based baseline.

Key takeaway

For MLOps Engineers deploying LLMs in large-scale retrieval systems, consider implementing a gated hybrid approach like SMART. This strategy allows you to achieve significant performance gains, such as a +27.6% ad conversion rate, by selectively applying LLM-powered semantic search to only ~10% of queries. This adaptive routing dramatically reduces LLM inference costs by 90%, making advanced retrieval economically viable for multi-million item catalogs without sacrificing retargeting effectiveness.

Key insights

SMART uses a gated hybrid retrieval combining lexical and LLM-based methods to boost ad conversions by +27.6% while reducing LLM costs by 90%.

Principles

Method

SMART decomposes retrieval into rule-generated queries for lexical BM25 (retargeting) and LLM-generated queries for dense ANN (prospecting). A lightweight quality gate adaptively routes ~10% of users to the LLM path, managing LLM inference costs.

In practice

Topics

Best for: AI Product Manager, AI Architect, AI Engineer, AI Scientist, Machine Learning Engineer, MLOps Engineer

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Editorial summary, takeaway, and curation by AIssential. Original article published by Computation and Language.