How Preply combines AI and human tutors to personalize learning

2026-06-11 · Source: OpenAI News · Field: Education & Learning — Educational Technology (EdTech), Online Learning & Digital Education, Artificial Intelligence & Machine Learning · Depth: Intermediate, medium

Summary

Preply, the world's largest online language learning marketplace connecting over 100,000 tutors with learners across more than 180 countries, has integrated OpenAI's API to enhance its personalized learning experience. The company launched "Lesson Insights," an AI-powered feature that analyzes lesson transcripts to generate tailored feedback on grammar, vocabulary, and pronunciation for learners, while reducing administrative tasks for tutors. This initiative has resulted in 75% of English-language learners actively using Lesson Insights and a 4.7/5 satisfaction rating from over 300k ratings. Internally, Preply achieved 95% ChatGPT weekly active usage among employees and 94% of engineers use Codex for accelerated development, demonstrating a company-wide cultural transformation towards AI integration. This approach aims to augment human teaching with AI, creating a continuous, personalized learning journey.

Key takeaway

For AI Product Managers or Directors of AI/ML seeking to integrate AI into human-centric services, prioritize high-impact use cases that augment, rather than replace, human roles. Your strategy should focus on cultural transformation and enablement, ensuring AI tools like OpenAI APIs become embedded in daily workflows for both customer-facing features and internal operations. This approach can significantly boost user engagement, tutor efficiency, and internal development speed, as demonstrated by Preply's 4.7/5 satisfaction and 95% internal AI usage.

Key insights

AI can augment human expertise by automating repetitive tasks, enabling deeper personalization and continuous learning experiences.

Principles

• Treat AI as cultural transformation.
• Prioritize high-impact use cases.
• Build strong technology partnerships.

Method

Record and transcribe 1:1 lessons with consent. Use AI to analyze transcripts for grammar, vocab, pronunciation feedback. Generate personalized reports and homework exercises.

In practice

• Automate lesson summaries and feedback.
• Use AI for internal content consistency.
• Accelerate coding with AI assistants.

Topics

• AI-powered Learning
• Language Education
• OpenAI API
• Lesson Personalization
• Human-AI Collaboration
• Internal AI Adoption

Best for: Executive, Product Manager, CTO, AI Product Manager, AI Engineer, Director of AI/ML

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Editorial summary, takeaway, and curation by AIssential. Original article published by OpenAI News.