Multilingual Disparities in LLM-Based Safety Judgments: Evidence from Brand Safety Applications

· Source: Paper Index on ACL Anthology · Field: Technology & Digital — Artificial Intelligence & Machine Learning, Data Science & Analytics · Depth: Expert, medium

Summary

Multilingual LLMs are increasingly employed as context-aware judges in real-world information systems, operating under the assumption that equivalent content receives consistent judgments across languages. This study investigates this assumption within brand safety applications, a global domain where automated ratings impact advertisers' reputations, publishers' revenues, and users' access to news. Researchers constructed a benchmark of LLM-generated safety ratings for 10,467 semantically aligned news articles across 13 languages. They discovered systematic cross-lingual disagreement in over 96% of cases where at least one language received a non-zero risk rating. Suitability ratings varied significantly by language. The main model rated English, German, and French content more strictly, while Polish, Hungarian, Greek, Turkish, and Persian content was rated more leniently. Robustness checks with two additional LLMs confirmed persistent language effects, though directional patterns varied by model, indicating unequal outcomes for semantically equivalent content.

Key takeaway

For NLP Engineers deploying multilingual LLMs for brand safety or content moderation, you must validate judgment consistency across all target languages. Your models may exhibit systematic biases, rating content in English, German, or French more strictly than Polish, Hungarian, Greek, Turkish, or Persian. Implement language-specific calibration and continuous monitoring to ensure equitable outcomes and prevent unintended impacts on publishers and users.

Key insights

Multilingual LLMs exhibit systematic cross-lingual disparities in safety judgments for semantically equivalent content, leading to unequal outcomes.

Principles

Method

Constructed a benchmark of 10,467 semantically aligned news articles across 13 languages. Used LLMs to generate safety ratings and analyzed cross-lingual disagreement and suitability rating differences.

In practice

Topics

Best for: Research Scientist, CTO, VP of Engineering/Data, AI Scientist, NLP Engineer, AI Ethicist

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Editorial summary, takeaway, and curation by AIssential. Original article published by Paper Index on ACL Anthology.