ServiceNow, Accenture team up to target enterprise security

2026-06-30 · Source: Information and Enterprise Technology News | CIO Dive - Www.ciodive.com · Field: Technology & Digital — Cybersecurity & Data Privacy, Artificial Intelligence & Machine Learning, Cloud Computing & IT Infrastructure · Depth: Fundamental Awareness, short

Summary

ServiceNow and Accenture announced a joint offering on June 30, 2026, designed to enhance enterprise security and facilitate migration from legacy systems. This collaboration directly addresses growing cybersecurity concerns, particularly those amplified by the expanding reach of agentic AI across business operations. The new offering includes managed security services built on the ServiceNow AI Platform and an AI-powered solution from Accenture that automates the transition of data from older platforms to ServiceNow. Accenture's global chief technology officer for Cybersecurity, Rex Thexton, stated that this combination aims to modernize security operations, connect risk insights, automate decision-making, and enable enterprise-scale responses. ServiceNow's CEO, Bill McDermott, highlighted security, agentic AI, and a workflow data fabric as key growth drivers, emphasizing the need for end-to-end operating systems in the AI era. This initiative aligns with ServiceNow's broader strategy of partnering with vendors like IBM and acquiring firms such as Armis and Veza to scale AI and modernize legacy IT.

Key takeaway

For CTOs or Directors of AI/ML evaluating enterprise security modernization, this partnership signals a shift towards integrated, AI-driven solutions. You should assess your current legacy system dependencies and agentic AI security posture. Consider adopting platforms that connect risk insights and automate decision-making at scale, moving beyond isolated security tools. Prioritize solutions offering end-to-end operating systems to manage the expanding complexity of AI-driven business operations effectively.

Key insights

Agentic AI's expansion necessitates integrated, AI-powered security solutions for enterprise modernization and risk management.

Principles

• Autonomous operations drive cybersecurity.
• Integrated security tools are essential.
• CIOs' remit expands with agentic business.

Method

The offering combines ServiceNow's AI Platform for managed security services with Accenture's AI-powered tool to automate data migration from legacy systems.

In practice

• Monitor vendors with AI agents.
• Automate security lifecycle management.
• Improve threat visibility via operational tech.

Topics

• Enterprise Security
• Agentic AI
• Legacy System Migration
• ServiceNow AI Platform
• Accenture Cybersecurity
• Autonomous Operations

Best for: Executive, Director of AI/ML, CTO, Consultant

Related on AIssential

• IBM Xforce: Are Your Enterprise AI Tools Secure? — Enterprise AI tools face unique security threats beyond traditional software vulnerabilities.
• Inside BT and Accenture's Newly-Launched AI-Ops Programme — BT, Accenture, and ServiceNow are deploying agentic AI-Ops to autonomously enhance UK infrastructure resilience and streamline telco operations.
• ServiceNow completes $7.75bn Armis deal to boost cyber visibility — ServiceNow integrates Armis and Veza to unify cyber asset visibility, identity intelligence, and workflow automation.
• Context Is The New Competitive Edge: Takeaways From ServiceNow Knowledge 2026 — ServiceNow aims to be the enterprise's autonomous operating layer, driven by AI agents and a unified context graph.
• ServiceNow, Accenture partner to deliver agentic AI at enterprise scale — A new program combines ServiceNow and Accenture expertise to deploy agentic AI from pilot to production.
• 🤖 La Machine #76: Scality Gets An Agentic Makeover — Legacy enterprise platforms must integrate agentic AI to remain relevant in the evolving software landscape.

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Editorial summary, takeaway, and curation by AIssential. Original article published by Information and Enterprise Technology News | CIO Dive - Www.ciodive.com.