Questions from readers of my book
Summary
Ehud Reiter, author of a book on Natural Language Generation (NLG), addresses reader questions covering various aspects of NLG, from foundational concepts to practical applications and challenges. He highlights the resurgence of language grounding, a topic he explored in the early 2000s, now gaining commercial interest. Reiter discusses the role of rule-based and hybrid NLG systems in mission-critical applications, emphasizing their correctness and ease of quality assurance compared to black-box LLMs. He stresses the paramount importance of data quality over architectural factors in Neural NLG, noting that poor data leads to many LLM failures, especially in less developed countries with limited linguistic datasets. The discussion also covers evaluation based on requirements, the difficulties of maintaining both rule-based and neural systems, and risks posed by inconsistent regulatory frameworks.
Key takeaway
For CTOs and VPs of Engineering evaluating NLG solutions, prioritize data quality and consider hybrid rule-based/LLM architectures for mission-critical applications. Your teams should implement explicit content planning where possible and align evaluation metrics directly with system requirements to ensure reliability and utility. Be mindful of the significant maintenance challenges for both rule-based and neural systems, particularly the difficulty of removing obsolete knowledge from LLMs.
Key insights
Data quality is paramount for Neural NLG success, often outweighing model architecture.
Principles
- Language grounding is crucial for connecting language to real-world context.
- Rule-based NLG excels in mission-critical applications requiring correctness.
- Evaluation should align directly with system requirements.
Method
For mission-critical NLG, use hybrid systems: rules for content selection/critical parts, LLMs for expression/supporting material. Employ RAG for explicit content planning when feasible.
In practice
- Prioritize data quality in Neural NLG projects.
- Use rule-based systems for safety-critical text generation.
- Document LLM versions and QA processes thoroughly.
Topics
- NLG Systems
- Large Language Models
- Data Quality
- Rule-based NLG
- NLG Evaluation
Code references
Best for: CTO, VP of Engineering/Data, Director of AI/ML, AI Researcher, NLP Engineer, AI Student
Related on AIssential
Editorial summary, takeaway, and curation by AIssential. Original article published by Ehud Reiter's Blog.