Most Dutch EU tobacco rule submissions were generated by a tobacco company’s AI tool

· Source: Welcome to the Artificial Intelligence Incident Database · Field: Government & Public Sector — Public Policy & Governance, Regulatory & Compliance · Depth: Fundamental Awareness, quick

Summary

An investigation by NOS and Pointer revealed that nearly three-quarters of Dutch submissions to a European Union consultation on stricter tobacco rules were fully written by artificial intelligence. Most of these 786 responses, specifically 71%, were traced to Philip Morris International's (PMI) "Your Voice Your Choice" AI tool, which has since been taken offline. Across 15 EU countries, researchers analyzed over 65,000 responses, finding 35% were highly likely AI-generated, with the Netherlands ranking second. The PMI tool, accessed via QR codes, guided users to generate first-person responses opposing stricter regulation, often including arguments not explicitly selected. This campaign has prompted "very concerned" reactions from the European Commission and triggered political and regulatory actions in the Netherlands, despite PMI's claims of voluntary participation and improved clarity.

Key takeaway

For policy makers evaluating public consultation feedback, you must implement robust AI detection and source verification protocols. The demonstrated use of AI tools by industry to generate and submit biased responses, as seen with Philip Morris International, risks misrepresenting genuine public sentiment. You should scrutinize high-volume, similarly worded submissions to ensure democratic processes remain unmanipulated by automated influence campaigns.

Key insights

Corporate AI tools can subtly manipulate public consultations, generating biased responses at scale.

Principles

Method

A guided AI tool presented users with questions, then generated first-person responses opposing regulation, often adding unselected arguments for submission.

In practice

Topics

Best for: Executive, CTO, VP of Engineering/Data, Policy Maker, AI Ethicist, Legal Professional

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Editorial summary, takeaway, and curation by AIssential. Original article published by Welcome to the Artificial Intelligence Incident Database.